Higher clean claim rates
Powered by automated charge capture and intelligent claim scrubbing that catch errors before submission, not after denial.
Full-Service Billing for eClinicalWorks — Your Entire Revenue Cycle, Handled by the Team That Built the Technology
Most billing companies work inside your EHR with spreadsheets, experience, and manual processes. Lumexity works inside your eClinicalWorks with proprietary technology that no other billing company has — the same modules we built to detect unbilled charges, validate claims before submission, and surface revenue leakage in real time. When you outsource your billing to Lumexity, you're not just getting a billing team. You're getting a billing team powered by Billing Copilot, Billing Intelligence, and the Eligibility Dashboard — operating your entire revenue cycle from charge entry to AR follow-up.
Revenue cycle inside eClinicalWorks
- Charge entry
- Submission
- Posting
- Denials
- AR
Your Billing Team Is Doing Their Best. But the Tools They're Working With Aren't.
Hiring, training, and managing an in-house billing team for eClinicalWorks is expensive and fragile. One person leaves and institutional knowledge walks out the door. A new payer rule changes and nobody updates the process. Claims pile up during staff PTO, and AR ages quietly in the background.
You've considered outsourcing before. Maybe you've tried it. And the experience was the same: a billing company logs into your eCW, processes claims the same way your in-house team did, and charges you a percentage of collections for doing it. The tools don't change. The visibility doesn't improve. The errors just move from your staff to theirs.
That's because most medical billing companies are service operations with people — not technology companies with billing expertise. They rely on the same manual workflows your team uses, just with different hands on the keyboard.
Lumexity is different. We built the technology first — modules that automate charge capture, scrub claims intelligently, detect unbilled encounters, flag overbilled claims, and verify eligibility in real time. Then we wrapped a full-service billing operation around it. Your practice doesn't just get a billing team. You get a billing team that sees more, catches more, and moves faster than any manual operation ever could.
Every Step of Your Revenue Cycle. One Team. Powered by Technology You Can't Get Anywhere Else.
Billing Copilot
Charge Entry and Capture
Encounters documented in eClinicalWorks are captured and converted into accurate charge entries — powered by Billing Copilot's automated charge capture. Services that would be missed in a manual review are flagged by Billing Intelligence before they become unbilled revenue. Every billable encounter is accounted for.
Billing Copilot
Claim Scrubbing and Submission
Every claim passes through multi-layer validation before submission: NCCI edits, payer-specific rules, modifier requirements, and diagnosis code alignment — handled by Billing Copilot's intelligent scrubbing engine. Claims leave your practice clean. First-pass acceptance rates go up. Denials from preventable errors go down.
Billing Intelligence
Payment Posting and Reconciliation
Payments from payers and patients are posted accurately to your eClinicalWorks accounts. Our team reconciles every payment against the expected amount — and Billing Intelligence flags underpayments, unexpected adjustments, and posting discrepancies that a manual process would miss.
Billing CopilotBilling Intelligence
Denial Management and Appeals
When a claim is denied, our team identifies the root cause, corrects the issue, and resubmits or appeals. But the real value is upstream: because Billing Copilot and Billing Intelligence catch most errors before submission, the volume of denials your practice experiences drops — and the ones that do come through are resolved faster.
Billing Intelligence
AR Follow-Up and Collections
Outstanding claims are tracked daily. Our team follows up with payers on aging balances, resubmits where needed, and escalates when necessary. You see your AR aging in real time — not in a monthly report that's already two weeks old.
Office Eligibility Dashboard
Eligibility Verification
Every patient's insurance coverage is verified before their visit — powered by the Office Eligibility Dashboard. Your front desk (or ours) sees active coverage, copays, deductibles, and plan status in real time. Eligibility-related denials are prevented at the source.
Every Billing Company Has People. Only Lumexity Has the Technology.
Lumexity didn't start as a billing company that added technology. We started as a technology company that built billing modules — then used them to operate billing better than anyone working without them.
When your revenue cycle is managed by Lumexity, every claim passes through Billing Copilot's automated scrubbing before a human touches it. Every encounter is cross-checked by Billing Intelligence for unbilled charges and coding errors. Every patient's eligibility is verified by the Eligibility Dashboard before they walk in the door.
Your billing team at another company reviews claims manually and hopes to catch errors. Our billing team reviews what our technology already flagged — and focuses their time on the exceptions that require human judgment.
How Lumexity Takes Over Your Billing Operation
We onboard your eClinicalWorks instance.
Our team connects to your eCW system, reviews your current billing workflows, payer mix, and historical claim performance. We configure our technology modules to your practice's specific rules, payers, and coding requirements. Your clinical workflow is not disrupted.
We take over the revenue cycle.
Charge entry, claim submission, payment posting, denials, AR follow-up — all handled by Lumexity's billing team using our proprietary technology stack. You stop managing billers. You start managing your practice.
You see everything in real time.
Your practice has full visibility into billing performance: claims submitted, payments received, denials in progress, AR aging, and revenue trends. No waiting for monthly reports. No wondering where your money is.
Built for Clinics That Are Done Managing Billing In-House
Full-Service Billing is for practice owners, administrators, and medical directors at eClinicalWorks clinics who want their billing handled — completely, competently, and with technology that makes the operation better than anything they could build internally.
If you're tired of hiring and retraining billers, if your denial rate is higher than it should be, if you suspect revenue is leaking through unbilled encounters and coding errors nobody has time to audit, or if you simply want to focus on running your practice instead of running a billing department — this is the service.
We work with primary care, multi-specialty groups, FQHCs, and any eCW practice where billing complexity has outgrown the team managing it.
Better Technology. Better Results. Complete Revenue Cycle Ownership.
Less revenue leakage
Billing Intelligence continuously monitors for unbilled encounters, overbilled claims, and coding mismatches that manual billing teams miss.
Full visibility into your revenue cycle
Real-time dashboards showing claims, payments, denials, AR aging, and financial performance. No monthly surprises.
Your eClinicalWorks. Your Data. Our Team and Technology Inside It.
Lumexity operates directly inside your eClinicalWorks instance — the same way your in-house team would, but with technology they don't have. We don't export your data to a separate system. We don't ask you to switch platforms. We work where your data already lives.
You retain full ownership and visibility of your billing data at all times. Every claim, every payment, every adjustment is visible in your eCW system. Lumexity adds the operational layer on top — you never lose access or control.
Onboarding typically takes two to four weeks. Your clinical operations continue without disruption. Your billing operation gets better from day one.
HIPAA-compliant. Transparent. Built for long-term partnership, not a contract you regret.
Frequently Asked Questions About Full-Service Billing with Lumexity
What makes Lumexity different from other medical billing companies?
Technology. Most billing companies are service operations — people doing manual work inside your EHR. Lumexity is a technology company that also runs billing. Our team uses proprietary modules — Billing Copilot for automated charge capture and scrubbing, Billing Intelligence for real-time error detection, and the Eligibility Dashboard for pre-visit verification — that no other billing company has. Better tools mean better results.
Do I lose access to my eClinicalWorks billing data?
No. We operate inside your eCW instance. Every claim, payment, adjustment, and report is visible to you at all times. You retain full ownership of your data. Lumexity adds the operational and technology layer — we never restrict your access.
What does the transition look like?
Onboarding takes two to four weeks. We review your current workflows, payer mix, and claim history, then configure our technology to your practice. Your clinical operations are not disrupted during the transition. Most practices experience improved billing performance within the first 30 days.
Do you handle all payers?
Yes. We work with commercial payers, Medicare, Medicaid, managed care plans, and any payer your practice submits claims to. Our technology includes payer-specific rules and edits that adapt to each payer's requirements.
How is pricing structured?
We work with practices on transparent pricing aligned with the scope of work. Contact us to discuss your specific volume, payer mix, and billing complexity — we'll provide a clear proposal with no hidden fees.
Can I keep some billing functions in-house and outsource others?
Our Full-Service Billing is designed as a complete replacement for your in-house billing operation — charge entry through AR follow-up. If you're looking for specific modules to support your existing team rather than replace them, our standalone products ( Billing Copilot, Billing Intelligence, Eligibility Dashboard ) may be a better fit.
Stop Running a Billing Department. Start Running Your Practice.
Lumexity takes over your entire revenue cycle — charge entry through AR follow-up — inside eClinicalWorks, powered by technology no other billing company has. Your practice. Your data. Our team and tools.